14-Days Return & Refund Policy

Our Promise

BlueNag is dedicated to providing high-quality shower filters designed to purify your water, improving your overall hair and skin health.

14-Day Return Policy

BlueNag proudly stands behind the quality of its products. If you are not completely satisfied with your purchase, we offer a 14-day return policy from the date of purchase.

Exclusions from Return Policy

The return policy does not cover damage caused by misuse, improper installation, excessive water pressure or temperature, freezing, or general misapplication of the filter’s use and purpose. BlueNag is committed to ensuring that our customers receive products in perfect condition and adhering to the recommended usage guidelines is essential for a successful return.

Return Process

To initiate a return, please call our customer service team to obtain a Return Authorization Number. This number must be clearly marked on the outside of the package.

Proof of Purchase

For a full product refund, it is imperative to include the sales receipt or proof of purchase with the returned item. This ensures a smooth and efficient return process.

Packaging for Return

To prevent any potential leakage during transit, please place the filter in a sealed plastic bag before returning it. This simple step helps safeguard the product and ensures a hassle-free return process.

We appreciate your understanding and cooperation in adhering to our return policy. At BlueNag, we are committed to delivering the highest quality products and providing excellent customer service. If you have any questions or concerns regarding our return policy, feel free to contact our customer service team for assistance.